Welcome to the Tenafly Nature Center (TNC) family! On this website, you can sign up for events or, if you have a membership, view member-only content. You can also perform self-service functions such as updating your profile, paying invoices, and renewing your membership. In this guide, we'll help you get started, show you how to manage your account, and introduce you to some of the functionality of our website.
Click the Login link to open the login box at the top right corner of the website.
In the log in fields, please enter your TNC account credentials – your email and password – then click the Login button. If you do not remember your password, click the Forgot password link next to the Login button. You can enter your email address to receive a reset password link via email.
After you log in, a message may appear with links in the bottom right corner. Messages may occur if you have unpaid invoices or incomplete registrations, or are lapsed, overdue, or within a week of your membership renewal date.
You can click any of these links to resolve the corresponding issue.
Passwords are automatically generated and emailed to you when you become a member, register for an event, or make a donation. Passwords can also be set manually by a TNC Site Administrator (give us a call or send us an email and we'll take care of it).
You can change your password by clicking the Change password link that appears below the link to your account profile icon after you log in to the site.
On the screen that appears, you enter your current password, the new password, and the new password again for confirmation.
There are three types of emails you can control:
When you first set up your account, you will have event notifications and email blasts turned on.
After you have made your choices, click Save.
Note: The email settings above do not affect other automatic emails such as membership renewal reminders and invoices/receipts. Only Administrators can disable those emails.
You can also renew your membership from our website by navigating to your member profile. To view your member profile, log in to our website and click the link to your member profile. The link will appear by clicking on your name and then View profile.
Once you have arrived at your member profile, click the Renew until... button on your Profile page. Alternately you can change your membership level at that time as well (Consider our auto-renewal membership and save having to do these steps manually every year!)
After you click the Renew button, you can review and update your membership details, then click the Update and next button. Then, click the Confirm button to confirm the renewal request. You will be taken to the Invoices and payments page where you can pay for the invoice for the renewal.
Until the payment is made, a Balance due notification will be shown on the notification bar.
A message will be displayed on your member profile.
If you would like to change your membership level, click the Change membership button. Choose a new membership level then click the Next button. After reviewing your choice and updating any profile details, you click the Confirm and next button. Finally, you click the Confirm button to confirm the level change request. You will be taken to the Invoices and payments page where you can pay the membership fee.
Note: The full price of the new membership term will be billed, and the next renewal date will be calculated based on new level settings and payment date. There is currently no pro-rating based on the previous membership level.
After the online payment is completed, your membership record will be updated with a new membership level and renewal date. Until the payment is received, notice about the level change is shown on the your profile, along with the option to view and pay the invoice.
To view or pay the outstanding invoice, click Balance due. You will be taken to the Invoices and payment tab on your member profile, where you can view and pay invoices, and view past payments. You can also access this screen by displaying your member profile then clicking Invoices and payments.
To pay one or more outstanding invoices, click the checkbox beside the invoice(s) you want to pay, then click the Pay online button. You will be taken to an online payment screen where you can enter your credit card details.
The person who initially sets up a membership is a bundle administrator. Individual and family memberships allow for an additional 5 family members to be added to the membership account. A bundle administrator can only add brand new site members to the bundle – they cannot add an email address that is already in the site's database.
To add members to a bundle as the bundle administrator, follow these steps:
Complete the membership application form on behalf of the person you want to add as a bundle member.
The new bundle member's record now appears. To return to your profile, click the Return to bundle list and your own profile link.