Email Whitelist Instructions

If you ever find our email in your spam or junk folder:

1. Open the email
2. Click “Not Spam” or “Move to Inbox”
3. (Optional but recommended) Reply to the email

This signals to your email provider that you trust us.

Add to Contacts:

1. Open an email from us
2. Click or tap the sender name
3. Select “Add to Contacts”

Fix delivery issues:

• Drag the email into your Primary inbox tab
• Click “Yes” to apply this to future messages
• If in Spam → click “Report not spam”

Mark as Safe:

1. Open our email
2. Click the three dots (…)
3. Select “Mark as safe” or “Never block sender”

Or manually:

1. Go to Settings → Mail → Junk Email
2. Add info@tenaflynaturecenter.org, programs@tenaflynaturecenter.org, or development@tenaflynaturecenter.org to Safe senders

1. Open an email from us
2. Tap or click the sender name
3. Select “Add to Contacts”

If in Junk:

• Open the email
• Tap “Move to Inbox”

1. Open an email from us
2. Click the three dots (…)
3. Select “Add sender to contacts”

If in Spam:

• Open the email
• Click “Not Spam”

Many workplaces, schools, and internet providers use advanced spam filters (such as Barracuda, Proofpoint, Mimecast, or Google Workspace filtering). These may block or quarantine emails even if you’ve added us to your contacts.

If You Use a Work or School Email:

• Check your Quarantine or Spam Digest emails
• Look for messages from info@tenaflynaturecenter.org, programs@tenaflynaturecenter.org, or development@tenaflynaturecenter.org
• Choose “Release,” “Allow,” or “Whitelist”

If You Manage Your Own Spam Filter:

Add us to your Allow List/Safe Sender List:

• Email: info@tenaflynaturecenter.org
• Domain: @tenaflynaturecenter.org

If Emails Are Still Blocked:

• Contact your IT department or email provider
• Ask them to allow list our domain
• Mention that you want to receive emails from: info@tenaflynaturecenter.org, programs@tenaflynaturecenter.org, or development@tenaflynaturecenter.org

If you’re using another email service:

• Add us to your contacts
• Mark emails as “Not Spam”
• Check your spam/junk folder regularly